Terms of Service

Last updated: March 1, 2026

1. Overview

Rock Solid Tips ("RST", "we", "us") is an independently developed digital membership platform that provides QR-code visibility tools, driver profiles, and membership services to help independent service providers receive tips directly from customers. RST does not operate as an employer, payment processor, money transmitter, escrow agent, or custodian of customer tip funds.

2. Acceptance

By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

3. Definitions

Driver — an independent service provider who uses RST tools. Customer — a person who scans a QR code or uses a payment link to send funds. Subscription Fees — fees charged by RST for access to Platform tools. Tip Funds — payments made by Customers through third-party payment providers intended for Drivers.

4. Independent Drivers

Drivers are independent contractors. Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between RST and any Driver. Drivers are responsible for their own taxes, insurance, permits, and legal compliance.

5. Direct Tip Transactions — No Custody

All tip payments made using RST links or QR codes are paid directly by Customers to the Driver using the Driver’s independently selected third-party payment provider. RST does not collect, hold, process, transmit, or distribute tip funds at any time. RST is not a party to tip transactions and is not responsible for tip amounts, transfers, failed payments, chargebacks, or disputes between Drivers and Customers.

6. Third-Party Payment Providers

Drivers may use any third-party payment service they choose. RST has no control over third-party terms, fees, delays, account restrictions, fraud, or service interruptions. Drivers must review and comply with their chosen provider’s terms and resolve any payment disputes directly with that provider.

7. Membership Fees and Platform Access

Access to certain Platform features requires payment of a one-time join fee and/or recurring subscription fees. Fees provide access to RST tools (QR codes, profile visibility, driver dashboard, etc.) and are platform service charges only — they are not tips, wages, or compensation for gig services. Subscription pricing is disclosed at enrollment and may change with notice.

8. Use of Subscription Funds

Subscription revenue is Platform revenue and may be used to operate, maintain, and improve the Platform, including technical, administrative, compliance, security, marketing, and driver-support programs. Subscription funds may be held in business or interest-bearing accounts; any interest earned is RST revenue. Except where RST expressly agrees in writing, subscription fees do not create deposits, savings accounts, investments, equity interests, profit-sharing, or fiduciary obligations to Drivers.

9. Refunds

Join and subscription fees are non-refundable except where required by law or where RST states otherwise in writing. If you believe a refund is due, contact support with transaction details.

10. No Guarantees

RST makes no guarantees about tip amounts, frequency of customer use, income levels, or payment timing. Any examples or projections are illustrative only and not promises.

11. Intellectual Property

All Platform content, branding, design, code, graphics, and written materials are owned by or licensed to RST. Unauthorized copying, imitation, reverse-engineering, or commercial use of RST intellectual property is prohibited without express written permission.

12. Driver Responsibility & Conduct

Drivers are responsible for the accuracy of information they publish, including payment links and profile details. Drivers must comply with applicable laws and third-party payment provider rules. RST may suspend or terminate access for violations of these Terms, illegal activity, or conduct harmful to the Platform or users.

13. Limitation of Liability

To the maximum extent permitted by law, RST and its affiliates, officers, directors, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the Platform, third-party payment services, or Driver-Customer interactions. RST’s total aggregate liability arising from or relating to these Terms will not exceed the subscription fees paid by the claimant during the thirty (30) days preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless RST and its officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Platform, breach of these Terms, or third-party claims related to your actions.

15. Termination

RST may suspend or terminate access or remove content at any time for reason, including violation of these Terms. Drivers may cancel subscriptions at any time; cancellation does not entitle the Driver to a refund of previously paid fees except as required by law.

16. Governing Law & Venue

These Terms are governed by the laws of the State of Oregon without regard to conflict-of-law principles. Any dispute arising out of these Terms shall be brought exclusively in the state or federal courts located in Oregon, and you consent to personal jurisdiction there.

17. Changes to Terms

RST may update these Terms at any time. Continued use of the Platform after notice of changes constitutes acceptance of the revised Terms. Material changes will be posted with an updated "Last updated" date.

18. Miscellaneous

These Terms constitute the entire agreement between you and RST regarding the Platform. If a court finds any provision unenforceable, the remaining provisions remain in effect. RST may assign its rights and obligations to a successor.

19. Contact

For questions or legal notices contact: info@rocksolidtips.com
Rock Solid Tips, [Your Business Address Here]